We are proud of our record for excellent service and the associated awards we have received.  But more than anything else, we are grateful for the customers who have expressed their opinions and thoughts in writing.  Here are a few…

I intended to send a thank you note soon after you repaired the moldy sheetrock for us, but I didn’t manage to dodge my annual case of bronchitis as I’d hoped. Though this is a bit belated, I would like you to know how much we appreciated your help. Especially since you came over right before leaving town for a family crisis.
Your professionalism along with the thoughtful advice you offered about how to address some of our home maintenance problems is a testament both you and Able Plumbing.
Thank you for providing the sort of customer service that proves general kindness still has a place – and can be found in modern business. I hope this card finds you well and peaceful.
Laurie and Wade E.

December 28, 2013
I want to tell you how much we appreciate Keith’s outstanding customer service during the job Able Plumbing did for us recently. Even on the Sunday of the Thanksgiving holiday, Keith was very professional and courteous and it was obvious he genuinely cares about his customers. Throughout the entire job, he worked efficiently and tirelessly in a timely and efficient manner he could. It is rare in this day and time to find an employee that is as conscientious, honest and hardworking as Keith. I want to thank you, Ben, for your hard work and commitment in hiring employees like Keith. I (Kim) will admit, I was a little hesitant to call Able Plumbing knowing you most likely wouldn’t be the one to service us but after receiving such wonderful customer service as Keith provided, Able Plumbing will be who I call in the future for all our plumbing needs. I wish you much continued success and blessings!
Most Sincerely,
Kim R.

Dear Able Plumbing:
My husband and I are thankful for the opportunity to finance part of the Nov. 30th repair work. The pipe between our house and the water main was leaking and costing hundreds of dollars more than our average bill. The problem was one we needed to face immediately since we literally couldn’t afford to not pay for repairs. We were discouraged (and frankly a bit scared) after a discouraging encounter with a John Moore rep. who quoted a figure over $11,000.
Christopher and his crew were punctual, professional and very helpful. He arrived first thing the next morning and work was underway. His attitude and apparent diligence assured me I’d have nothing to worry about as I left for work. Neither my husband nor I were able to remain during the day as the project took place, but when I arrived home, I was pleased to discover the repairs were on schedule with the timeline he offered earlier. Christopher even went the extra mile and took the time to patiently explain to me how the process worked, answer various questions, and offer insight that helped my husband and I understand some of our larger plumbing issues.
I intend to write a solid recommendation for Able Plumbing on Angie’s List as well as pass out the business cards I requested. Hopefully, others in our position will realize homeownership doesn’t have to be so terrifying when fair, capable professionals are a quick call away.
The opportunity you extended was generous, and it won’t be forgotten. We’re experiencing problems with pipe deterioration inside our home, and as soon as we’re able to set money aside in 2013, we’ll call on Able Plumbing again for repairs.
We’ll be in touch soon to arrange payment for the remaining balance.
Now, if only you offered services to convince husbands that there really does need to be a Savannah kitten under the Christmas tree…..
Laurie & Wade E.

I just wanted to personally thank you and all the workers for the great job they did on the church parsonage. The residents were very happy, and asked the Church to be praying for the workers and your company because you were truly a God send for us. They made the comment at Church how hard your crew worked. So on behalf of the entire congregation, thank you so much for helping us in this matter. May God continue to bless all of you abundantly. You are in are in our prayers.
Pastor B,
Pasadena, Texas

To all affiliated with Able Plumbing,
Saying Thank You a million times could never be enough! We are so grateful to all of you for helping us out at one of the lowest points in our lives. We’ll never be able to repay you, but we’ll try. You guys restored our belief that there are good people still out there willing to help.
For everything you have done, for being the Special people you that you are, Thank you so much!
A family in Baytown, Texas

January 2, 2013
Good Morning!
I experienced a plumbing issue this week with my garbage disposal and sink faucets. I went online after hours to the Old Republic site and entered a request for service. Much to my surprise the response was fast. You promptly responded at 8 am the following morning. In addition, you scheduled an appointment for me that day, New Year’s Eve…the technicians you sent out, Keith and Reece, were the best. Extremely polite – they offered their business cards at the door, covered their shoes and went about the task promptly. Their commitment to getting the job done in an efficient manner was refreshing. These two gentelmen are an asset to your firm. Please be sure to recognize their work ethic. Of course, I hope I don’t require any further plumbing work but if I do, I will be sure to call your firm again and request them to complete the repairs. Additionally, I will not hesitate to refer them to my friends and clients if they ask for a GREAT plumbing company.
Best Wishes to you in 2013
Pat Y.

August 17, 2012
Dear Able Plumbing,
I just wanted to send a quick note to pass along my compliments to the technician that came to our house. He was helpful in not only explaining what he was fixing but also helped explain how we can combat sediment in our galvanized pipes. He was thorough with his work and an overall nice guy. I will definitely recommend your company to others who need a plumber. Thanks!
Jill S.

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